These Affiliate Program Terms and Conditions, together with any insertion order, commercial schedule, affiliate application, marketing policy, brand guideline, privacy requirement, responsible gaming instruction, compliance notice, restricted territories list, payment schedule, or other document provided or made available by ReelJoy from time to time, form the agreement between Reeljoy owned and operated by 3-102-952820 Sociedad de Responsabilidad Limitada , a Republic of Costa Rica company with registration number 3-102-952820, and its registered address at Province 01 San José, County 02 Escazú, San Rafael, Guachipelín .
By applying to join, accessing the affiliate platform, using any tracking link, displaying any Reeljoy marketing material, or referring traffic to Reeljoy.com, you agree to be bound by these Terms. If you do not agree to these Terms, you must not participate in the Affiliate Program or promote Reeljoy.
In these Terms, the following definitions apply:
“Affiliate Program” means the program operated by or on behalf of Reeljoy through which approved affiliates may promote Reeljoy in exchange for Commission, subject to these Terms.
“Affiliate Site(s)” means any website, app, landing page, social media account, newsletter, community, comparison site, media channel, streaming channel, paid media account, database, publication, or other marketing property owned, controlled, operated, or used by the Affiliate to promote Reeljoy, provided that it has been disclosed to and approved by ReelJoy.
“Approved Content” means any banners, logos, text links, landing pages, copy, images, offers, bonus descriptions, disclaimers, responsible gaming notices, age warnings, brand assets, and other promotional materials supplied or approved by Reeljoy.
“Brand Marks” means the names, trademarks, trade names, service marks, logos, domain names, visual identity, product names, and brand features owned or used by Reeljoy, including “Reeljoy”, “Reel joy”, “Reeljoy.com”, and any confusingly similar term.
“Commission” means any payment that may become payable to the Affiliate under an approved commercial model, including Revenue Share, CPA, Hybrid, Flat Fee, or another model agreed in writing by Reeljoy.
“Customer” or “Referred Customer” means a natural person who, during the term of these Terms: (a) accesses Reeljoy through a valid Tracking Link; (b) registers for the first time with Reeljoy; (c) is accepted by Reeljoy as a customer; (d) passes all age, identity, residence, self-exclusion, sanctions, anti-fraud, responsible gaming, AML, KYC, and eligibility checks; (e) makes a qualifying deposit and/or real-money activity within the period set out in the Commercial Schedule or, if no period is stated, within six (6) months of registration; and (f) is not an existing, duplicate, self-excluded, restricted, fraudulent, bonus-abusing, underage, or otherwise ineligible customer.
“Active Customer” means a Referred Customer who deposits and participates with real money in a valid manner that satisfies the minimum commercial criteria communicated by ReelJoy.
“Fraudulent Activity” includes, without limitation, false registrations, duplicate accounts, self-referrals, use of stolen or misleading identity information, bonus abuse, collusion, chargebacks, automated traffic, bots, proxy or VPN abuse, cookie stuffing, click spam, click injection, incentivised traffic not approved by ReelJoy, unauthorised cashback/rakeback, spam, misleading advertising, traffic from restricted territories, traffic from minors or self-excluded persons, manipulation of tracking, use of malware/adware/toolbars, or any other activity that Reeljoy reasonably considers abusive, deceptive, illegal, non-genuine, or not generated in good faith.
“Gross Gaming Revenue” means the total real-money amounts staked, wagered, or otherwise spent by Referred Customers on Reeljoy products, less winnings paid to those customers, before deductions.
“Net Gaming Revenue”, “NGR” or “NNG” means the final revenue base used to calculate Revenue Share Commission. Unless otherwise agreed in writing, NGR is calculated as Gross Gaming Revenue generated by qualifying Referred Customers less only the approved deductions listed below: (a) bonuses, free spins, free bets, cashback, loyalty rewards, tournament prizes, risk-free bets, promotional credits, and other promotional value granted to Referred Customers; (b) taxes, betting duties, gaming duties, VAT, withholding obligations, regulatory taxes, and similar taxes directly attributable to the relevant customer activity, market, or product; (c) payment processing fees relating to deposits, withdrawals, refunds, failed payments, transaction processing, and currency conversion where applicable; (d) chargebacks, refunds, cancelled, voided, reversed, or reimbursed transactions; (e) fraud, bonus abuse, multi-accounting, arbitrage abuse, identity abuse, payment abuse, suspicious activity, and related financial losses or adjustments; (f) currency conversion costs, FX spreads, multi-currency settlement costs, or conversion losses where these apply on a case-by-case basis; (g) manual adjustments relating to cancelled bets, voided bets, settlement errors, duplicate transactions, technical bugs, incorrect bonus allocation, incorrect reporting, or similar corrections, where these apply on a case-by-case basis; and (h) negative monthly revenue resulting from player winnings, bonuses, chargebacks, fraud, adjustments, or other approved deductions exceeding Gross Gaming Revenue. For clarity, unless expressly agreed in writing, Reeljoy will not deduct licensing or regulatory overhead costs, KYC/AML/verification costs, platform fees, admin fees, affiliate software fees, internal service fees, or general operational costs from NGR. Game provider fees, sportsbook provider fees, jackpot contributions, and similar third-party product costs will only be deducted if Reeljoy confirms in writing that they can be accurately allocated and reported.
“Restricted Territory” means any jurisdiction, territory, region, state, province, or market in which Reeljoy prohibits or restricts promotion, registration, deposits, gameplay, or affiliate activity, whether because of law, licensing, regulation, commercial policy, platform policy, sanctions, payment restrictions, or Reeljoy’s internal risk assessment.
“Tracking Link” means a link, URL, tag, pixel, code, identifier, creative, or tracking mechanism provided or approved by Reeljoy to identify traffic referred by the Affiliate.
“Applicable Laws” means all laws, regulations, licence conditions, regulator guidance, advertising codes, consumer protection rules, gambling rules, data protection laws, cookie and electronic communications rules, AML and sanctions requirements, tax rules, anti-bribery laws, platform policies, and industry standards applicable to Reeljoy, the Affiliate, the marketing activity, or the relevant territory.
2.1. To join the Affiliate Program, you must complete the application process and provide accurate, complete, current, and non-misleading information.
2.2. Reeljoy may accept or reject any application at its sole discretion. Reeljoy is not required to give reasons for rejection.
2.3. You represent that you are at least 18 years old or the legal age of majority in your jurisdiction, whichever is higher, and that you have full authority to enter and perform these Terms.
2.4. Reeljoy may conduct due diligence, identity verification, sanctions screening, AML checks, ownership checks, source of funds/source of wealth checks, tax checks, reputation checks, website reviews, traffic reviews, and any other compliance assessment it considers necessary.
2.5. You must promptly provide any information or documentation requested by Reeljoy, including proof of identity, proof of address, company documents, beneficial ownership information, tax details, bank details, payment account information, licences, marketing records, consent records, and details of traffic sources.
2.6. Reeljoy may suspend or terminate your account and withhold any Commission if you fail to provide requested information, if information is inaccurate or incomplete, if you do not pass due diligence, or if Reeljoy cannot satisfy its internal or regulatory requirements.
2.7. You must notify Reeljoy immediately of any change to your identity, ownership, control, management, tax status, payment details, regulatory status, approved channels, Affiliate Sites, or traffic sources.
2.8. You may not create multiple affiliate accounts, operate an account on behalf of a third party, broker affiliate accounts, transfer accounts, or conceal the true beneficial owner of an account without Reeljoy’s prior written consent (Unless otherwise instructed by your affiliate manager).
3.1. Subject to acceptance into the Affiliate Program, Reeljoy grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable right to direct potential customers to Reeljoy through approved Tracking Links and Approved Content, solely in accordance with these Terms.
3.2. You are an independent contractor. Nothing in these Terms creates an employment relationship, agency, partnership, franchise, joint venture, fiduciary relationship, or authority to bind Reeljoy.
3.3. You have no exclusivity over customers, territories, traffic sources, keywords, brands, products, channels, or commercial opportunities unless expressly agreed in writing by Reeljoy.
3.4. Reeljoy may work with other affiliates, agencies, networks, media partners, publishers, comparison sites, and marketing providers at any time.
4.1. You may promote Reeljoy only through Tracking Links and Approved Content supplied or approved by Reeljoy.
4.2. You may display Tracking Links only on Affiliate Sites and channels that have been disclosed to and approved by Reeljoy.
4.3. You must not modify, obscure, shorten, mask, frame, redirect, tamper with, or otherwise alter Tracking Links, tags, pixels, creative code, landing pages, brand assets, offer terms, disclaimers, responsible gaming notices, or age warnings without Reeljoy’s prior written approval.
4.4. You must ensure that Tracking Links are correctly implemented and that traffic is capable of being tracked. Reeljoy is not responsible for lost Commission caused by incorrect implementation, unauthorised channels, broken links, ad blockers, browser restrictions, device settings, Affiliate error, or tracking manipulation.
4.5. If Reeljoy updates, withdraws, or replaces any link, creative, offer, copy, disclaimer, or compliance instruction, you must remove or update the affected material within the deadline notified by Reeljoy.
4.6. You must not create your own direct links to Reeljoy promotional materials, scrape Reeljoy content, copy Reeljoy landing pages, or host modified versions of Reeljoy creative without written approval.
4.7. Reeljoy may review, approve, reject, suspend, or require changes to any link, creative, campaign, channel, or Affiliate Site at any time.
You must:
(a) comply with these Terms, Applicable Laws, Reeljoy policies, and all instructions issued by Reeljoy;
(b) promote Reeljoy honestly, transparently, lawfully, responsibly, and in good faith;
(c) ensure that all marketing is accurate, current, substantiated, balanced, and not misleading;
(d) obtain and maintain all licenses, registrations, consents, and approvals required for your activity;
(e) disclose all Affiliate Sites, channels, paid media accounts, social handles, databases, sub-affiliates, influencers, and traffic sources used to promote Reeljoy;
(f) keep records of campaigns, creatives, approvals, targeting settings, traffic sources, consent evidence, complaints, and compliance checks;
(g) promptly comply with any takedown, amendment, suspension, audit, or information request from Reeljoy;
(h) notify Reeljoy immediately of any actual or suspected breach, complaint, investigation, regulator contact, data incident, unauthorized use of Brand Marks, or suspicious activity;
(i) ensure that your employees, contractors, agencies, sub-affiliates, media buyers, influencers, and service providers comply with these Terms;
(j) not damage the reputation, goodwill, licenses, regulatory standing, brands, commercial relationships, or legitimate interests of Reejoy.
6.1. All marketing must comply with Applicable Laws, advertising codes, responsible gaming rules, consumer protection rules, age restriction rules, platform policies, and any territory-specific requirements communicated by Reeljoy.
6.2. You must not promote Reeljoy:
(a) to minors or persons below the legal gambling age;
(b) to self-excluded, excluded, restricted, vulnerable, or problem gambling individuals;
(c) in or from Restricted Territories;
(d) on websites, apps, channels, or content primarily aimed at minors;
(e) in content involving illegal activity, piracy, unlicensed streaming, malware, hate, violence, discrimination, pornography, drugs, weapons, fraud, financial scams, or any content that Reeljoy considers unsuitable;
(f) by suggesting that gambling is a way to make money, solve financial problems, recover losses, achieve social status, become more attractive, gain professional success, or obtain guaranteed winnings;
(g) by exploiting inexperience, vulnerability, debt, addiction, urgency, fear of missing out, or emotional distress;
(h) through spam, unsolicited communications, scraped databases, purchased lists without valid consent, or any marketing without a lawful basis;
(i) through false reviews, fake rankings, manipulated ratings, undisclosed paid endorsements, fabricated testimonials, or misleading comparison claims.
6.3. All promotions must include, where applicable, clear and prominent age warnings, responsible gaming messages, key offer terms, wagering requirements, deposit requirements, time limits, geographical restrictions, product restrictions, eligibility rules, and links to full terms.
6.4. Significant conditions must be displayed clearly and prominently in the same placement as the main offer claim or no more than one clear click away. Conditions must not be hidden, contradicted, made illegible, or presented in a way that misleads users.
6.5. You must not state or imply that Reeljoy has approved independent reviews, rankings, ratings, or editorial opinions unless Reeljoy has expressly approved that statement.
6.6. Reeljoy may require pre-approval of any marketing material, campaign, channel, offer, wording, placement, targeting, or territory.
7.1. You must not register, purchase, bid on, use, or apply for any domain name, subdomain, app name, social media handle, username, keyword, search term, metatag, ad text, page title, or identifier that includes, imitates, misspells, or is confusingly similar to any Brand Mark.
7.2. You must not present yourself as Reeljoy, as an official Reeljoy site, as Reeljoy customer support, as a Reeljoy employee, as an authorised representative, or as a site owned, operated, endorsed, or controlled by Reeljoy.
7.3. You must not create websites, landing pages, social profiles, apps, ads, or designs that imitate Reeljoy’s look and feel or may confuse users about the source, ownership, or responsibility for the content.
7.4. You must not use third-party trademarks, competitor marks, or misleading comparison claims in a way that infringes rights, breaches platform policies, or creates legal or regulatory risk for Reeljoy.
You must not, directly or indirectly:
generate or benefit from traffic not generated in good faith;
use Fraudulent Activity or allow Fraudulent Activity to occur;
bypass security, geolocation, age verification, KYC, AML, self-exclusion, responsible gaming, payment, or access controls;
self-refer, refer employees, relatives, connected persons, group companies, or
offer unauthorised cashback, rakeback, rebates, revenue share, gifts, payments, incentives, or any benefit to customers in exchange for registering, depositing, wagering, or remaining active;
use unauthorised bonus codes, altered offers, expired offers, misleading offer terms, or claims not approved by ReelJoy;
encourage customers to abuse promotions, hedge bets, collude, create multiple accounts, exploit errors, or circumvent restrictions;
send traffic from Restricted Territories or mix restricted and approved traffic in a way that prevents reliable control;
use malware, adware, spyware, forced clicks, cookie stuffing, click injection, click spam, hidden iframes, misleading redirects, or deceptive download prompts;
interfere with Reeljoy’s relationship with customers;
open or operate more than one affiliate account without approval;
sell, assign, broker, rent, share, or transfer your affiliate account, Tracking Links, or login credentials;
engage in any activity that ReelJoy reasonably considers unlawful, abusive, deceptive, harmful, non-compliant, or damaging to its legitimate interests.
9.1. You are fully responsible for all acts, omissions, traffic sources, marketing, claims, records, breaches, and non-compliance by your sub-affiliates and third parties, whether they were approved by Reeljoy.
9.2. Reeljoy may require identification of any sub-affiliate, source of traffic, or third party and may require immediate suspension or removal of any such party.
9.3. You must ensure that any approved sub-affiliate or third party is contractually bound to obligations at least as strict as these Terms.
10.1. All Referred Customers are customers of Reeljoy only. You acquire no ownership, license, control, or rights over any customer account, customer data, gameplay, deposits, communications, or customer relationship.
10.2. Reeljoy may accept, reject, suspend, close, restrict, limit, exclude, or review any customer account at its sole discretion for legal, regulatory, commercial, AML, KYC, responsible gaming, fraud, risk, or operational reasons.
10.3. No Commission is payable for customers who are existing, duplicate, underage, self-excluded, restricted, fraudulent, bonus-abusing, located in Restricted Territories, or otherwise not accepted by Reeljoy as qualifying Referred Customers.
10.4. Reeljoy’s tracking and reporting systems are the sole, final, and conclusive basis for all customer attribution, Commission calculations, and reporting. No third-party tracking, affiliate-side measurement, or external data source will override Reeljoy’s system records. Reeljoy may correct manifest technical errors at its discretion.
11.1. Commission may be calculated under one or more of the following models, as approved by Reeljoy in writing:
(a) Revenue Share: a percentage of Net Revenue generated by qualifying Referred Customers;
(b) CPA: a one-time payment for each qualifying Active Customer who satisfies the agreed criteria;
(c) Hybrid: a combination of Revenue Share and CPA;
11.2. The applicable model, percentage, amount, duration, currency, threshold, qualifying criteria, minimum deposit, minimum wage, approved territory, approved product, and any special conditions will be set out in the affiliate platform, commercial schedule, insertion order, email confirmation, or other written approval from Reeljoy.
11.3. A customer may generate only one type of Commission at a time unless ReelJoy agrees otherwise in writing.
11.4. Commission is earned only on valid, tracked, qualifying activity generated in good faith and in full compliance with these Terms.
12.1. Revenue Share Commission will be calculated on NGR being the approved final base after subtracting the deductions expressly allowed under these Terms from Gross Gaming Revenue.
12.2. Unless otherwise agreed in writing, the following items are deducted before calculating Revenue Share Commission:
(a) Bonuses and promotions: bonuses, free spins, free bets, cashback, loyalty rewards, tournament prizes, risk-free bets, promotional credits, and other promotional value granted to Referred Customers
(b) Taxes and gaming duties: taxes, betting duties, gaming duties, VAT, withholding obligations, regulatory taxes, and similar taxes directly attributable to the relevant customer activity, market, or product.
(c) Payment processing fees: fees charged by payment providers for deposits, withdrawals, refunds, failed payments, transaction processing, and currency conversion where applicable.
(d) Chargebacks and reversals: chargebacks, refunds, cancelled transactions, voided transactions, payment reversals, reimbursed transactions, and failed or disputed payments.
(e) Fraud and abuse: financial losses, reversals, deductions, or adjustments linked to fraud, bonus abuse, multi-accounting, arbitrage abuse, identity abuse, payment abuse, suspicious activity, or traffic not generated in good faith.
(f) Currency conversion costs: FX spread, multi-currency settlement costs, conversion costs, or conversion losses where they apply to the relevant Affiliate, customer activity, currency, or payment flow on a case-by-case basis.
(g) Manual adjustments: corrections relating to cancelled bets, voided bets, settlement errors, duplicate transactions, technical bugs, incorrect bonus allocation, incorrect reporting, or similar corrections, where they apply on a case-by-case basis.
(h) Negative revenue: negative monthly revenue caused by player winnings, bonuses, chargebacks, fraud, manual adjustments, or other approved deductions exceeding Gross Gaming Revenue. The treatment of negative revenue, including whether it is carried forward or reset, will be set out in the Commercial Schedule.
12.3. Unless Reeljoy confirms otherwise in writing, the following items are not deducted from NGR for the initial commercial model:
(a) licensing costs, regulatory reporting overhead, responsible gaming operational overhead, or general compliance overhead;
(b) KYC, AML, identity verification, document verification, PEP screening, sanctions screening, or responsible gaming check costs;
(c) fixed or percentage-based platform fees, admin fees, reporting fees, affiliate software fees, internal service fees, or general operational costs.
(d) casino game provider fees, aggregator fees, live casino provider fees, jackpot provider fees, or casino content supplier fees;
(e) sportsbook platform supplier fees, odds-feed fees, risk management fees, trading service fees, or sports data provider fees;
(f) progressive jackpot contributions, network jackpot contributions, pooled jackpot contributions, or similar prize fund contributions.
12.5. Reeljoy will calculate NGR, Commission, adjustments, and payment amounts based on its own systems, financial records, provider reports, payment reports, fraud checks, and reconciliation data.
12.6. If NGR is negative in any month, the treatment will follow the Commercial Schedule. For launch, the default position is negative NGR carry-forward to subsequent periods. Reeljoy may waive negative carry-forward on a case-by-case basis at its sole discretion. Where negative balance results from fraud, chargebacks, abuse, breach, or invalid traffic, Reeljoy may additionally recover, offset, or deduct such amounts from any current or future Commission.
12.8. Reeljoy may apply minimum requirements for Active Customers, deposits, NGR, quality of traffic, compliance status, or account activity before Commission becomes payable.
13.1. Commission will be paid according to the payment cycle stated by ReelJoy, normally monthly, provided that: (a) the minimum payment threshold has been reached; (b) the Affiliate has completed all verification requirements; (c) valid payment and tax details have been supplied; (d) any required invoice has been issued; and (e) no review, dispute, breach, or investigation is pending.
13.2. You are responsible for all taxes, filings, invoices, declarations, VAT/GST registration, withholding documentation, and other fiscal obligations relating to Commission.
13.3. Reeljoy may deduct withholding tax, transaction fees, banking charges, currency conversion costs, overpayments, set-offs, or amounts required by law.
13.4. Reeljoy is not responsible for delays caused by banks, payment providers, incorrect payment details, compliance checks, sanctions screening, tax checks, regulatory reviews, or events outside ReelJoy’s control.
13.5. If a balance remains unpaid because you have not completed verification, supplied payment details, issued an invoice, responded to Reeljoy, or claimed the amount for 6 months, Reeljoy may close the account and treat the unclaimed balance as forfeited to the fullest extent permitted by applicable law.
14.1. Reeljoy may provide access to an affiliate platform showing traffic, registrations, deposits, activity, Commission, and payments.
14.2. Reports are indicative and may be subject to delay, validation, fraud review, KYC review, technical error, reconciliation, provider updates, chargebacks, tax adjustments, and retroactive corrections.
14.3. You are responsible for keeping login credentials confidential and for all activity conducted through your account.
14.4. You must notify Reeljoy immediately of any unauthorised access, suspected breach, tracking issue, reporting discrepancy, or security incident.
15.1. You must keep confidential all non-public information received from Reeljoy, including Commission rates, commercial terms, reporting data, customer-related information, technical information, business plans, compliance instructions, marketing strategies, platform credentials, policies, and any information reasonably understood to be confidential.
15.2. Confidential information may be used only to perform these Terms and may not be disclosed without Reeljoy’s prior written consent, except where required by law.
15.3. Confidentiality obligations survive termination.
16.1. These Terms begin when Reeljoy accepts you into the Affiliate Program and continue until terminated.
16.2. Either party may terminate these Terms at any time by written notice, unless a specific commercial agreement states otherwise.
16.3. ReelJoy may immediately suspend or terminate your account, deactivate Tracking Links, remove access to the affiliate platform, withhold Commission, reverse Commission, de-tag customers, or require takedown of materials if:
you breach these Terms or Applicable Laws;
ReelJoy suspects Fraudulent Activity, traffic not generated in good faith, spam, bonus abuse, or irregular activity;
you fail verification, KYC, AML, sanctions, tax, or due diligence checks;
you promote in Restricted Territories or to prohibited audiences;
you breach marketing, responsible gaming, privacy, cookie, intellectual property, brand, or platform rules;
your activity may harm ReelJoy’s licences, regulatory standing, reputation, commercial interests, customers, or brands;
you fail to meet minimum performance or become inactive;
a regulator, law, platform, payment provider, game provider, or business partner requires or recommends action;
you fail to cooperate with an audit or information request.
16.4. Upon termination, you must immediately stop promoting ReelJoy, remove all Tracking Links and Approved Content, stop using Brand Marks, cancel active campaigns, stop direct marketing, return or destroy confidential information, and comply with all takedown instructions.
16.5. Termination does not affect rights and obligations accrued before termination. Reeljoy may withhold, cancel, claw back, or reclaim any Commission at any time if, in Reeljoy’s reasonable determination, it is or was linked to breach of these Terms, Fraudulent Activity, irregular or non-genuine traffic, Restricted Territory traffic, prohibited audience targeting, marketing non-compliance, bonus abuse, chargebacks, AML or sanctions concerns, invalid customers, or any other non-compliance with these Terms. Reeljoy’s right to reclaim is not limited to the period immediately preceding termination.
17.1. Reeljoy may pay valid Commission accrued before termination if you have complied with these Terms, completed all verification requirements, submitted required invoices, and no review or dispute is pending.
17.2. Reeljoy may withhold, reduce, cancel, or reclaim Commission if termination is caused by breach, Fraudulent Activity, restricted traffic, misleading marketing, brand misuse, spam, privacy breach, AML/sanctions concern, bonus abuse, chargebacks, or other non-compliance.
18.1. Reeljoy may change these Terms, the Affiliate Program, Commission models, rates, tiers, products, markets, policies, technical requirements, tracking, payment methods, reporting, deductions, NGR methodology, and compliance rules at any time, in its sole discretion. Changes take effect on the date specified in the notice or, if no date is specified, immediately upon notification or publication.
18.2. Reeljoy will use reasonable efforts to notify material changes by email, affiliate platform notice, or publication on Reeljoy.com. Changes required by law, regulation, licence, regulator, provider, platform, risk, fraud, or urgent business need may take effect immediately.
18.3. Continued participation after a change is notified or published constitutes acceptance. If you do not accept a change, you must stop promoting Reeljoy and terminate your participation.
19.1. To the maximum extent permitted by applicable law, Reeljoy, its affiliates, directors, officers, employees, agents, licensors, and service providers shall not be liable to you for any indirect, incidental, special, consequential, punitive, or exemplary damages, including loss of revenue, loss of profits, loss of Commission, loss of data, loss of goodwill, loss of business, business interruption, or loss of anticipated savings, however caused and whether arising in contract, tort, negligence, breach of statutory duty, or otherwise, even if Reeljoy has been advised of the possibility of such damages.
19.2. Reeljoy’s total aggregate liability to you under or in connection with these Terms, whether in contract, tort, or otherwise, shall not exceed the total Commission paid to you by Reeljoy in the 3 (three) months immediately preceding the event giving rise to the claim.
19.3. Reeljoy makes no warranty or representation that the Affiliate Program will be uninterrupted, error-free, or continuously available. Reeljoy may modify, suspend, or discontinue the Affiliate Program, any product, market, payment method, tracking system, or commercial model at any time without liability to you.
19.4. Reeljoy is not responsible for loss caused by: third-party tracking failures, ad network issues, browser restrictions, device settings, platform policy changes, payment provider delays, banking restrictions, regulatory actions, sanctions, currency fluctuations, market closures, or any event outside Reeljoy’s reasonable control.
20.1. You shall indemnify, defend, and hold harmless Reeljoy, its parent companies, subsidiaries, affiliates, directors, officers, employees, agents, licensors, and service providers from and against any and all claims, demands, proceedings, losses, damages, costs, penalties, fines, regulatory sanctions, liabilities, and expenses (including reasonable legal fees) arising out of or relating to: (a) your participation in the Affiliate Program; (b) any breach by you of these Terms or Applicable Laws; (c) your marketing activities, Affiliate Sites, content, campaigns, channels, or claims; (d) Fraudulent Activity originating from your account, traffic sources, or sub-affiliates; (e) any regulatory investigation, enforcement action, licence risk, or reputational harm attributable to your activity; (f) claims by third parties relating to your content, marketing, data use, or promotional activity; or (g) your breach of any data protection, privacy, cookie, marketing consent, or electronic communications law.
20.2. Reeljoy may, at its option, assume control of the defence of any claim for which indemnification is sought. You agree to cooperate with Reeljoy’s defence and not to settle any claim without Reeljoy’s prior written consent.
21.1. These Terms are governed by the laws of the Republic of Costa Rica. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of the Republic of Costa Rica, and you irrevocably submit to that jurisdiction.
21.2. Before commencing any formal proceedings, the party raising a dispute must provide written notice to the other party. The parties agree to attempt good-faith resolution within 30 (thirty) days of such notice. Nothing in this clause prevents Reeljoy from seeking urgent or interim relief from any court of competent jurisdiction.
